Shipping Policy:

Thank you for shopping at Ida Lundberg. Please find our shipping and return policies below:

Shipping:

  • Orders typically ship within 2-5 business days from the date of purchase.

  • We offer standard shipping options. Shipping times may vary depending on your location with 3-7 business days within Europe and 14 days worldwide.

  • If you require expedited shipping or have any special shipping instructions such as gift wrapping or adding a note to your order, please drop us an email at sales@idalundberg.com after placing your order. Additional charges may apply for expedited shipping services. Gift wrapping and personal notes are free of charge.

Returns and Exchanges:

  • We want you to be completely satisfied with your purchase. If you for any reason are not happy with your order, we offer a 14-day return and exchange policy.

  • To be eligible for a return or exchange, the item must be unused, in its original packaging, and with all tags intact.

  • Please contact us at sales@idalundberg.com within 14 days of receiving your order to initiate a return or exchange process. We will provide you with further instructions and arrange shipping labels for returns. The standard cost of return is €7 within the European Union and €12 worldwide.

  • Once we receive the returned item, we will inspect it to ensure it meets our return criteria. Upon approval, we will issue a refund or process the exchange as per your request. We use Stripe as our trusted payment partner. As thus, once we approved the refund it will be issued by Stripe according to their standard time frame of 2-7 business days.

For any further inquiries regarding yout order, shipping and return policies, please don't hesitate to contact us at sales@idalundberg.com. We are here to assist you and ensure your shopping experience with us is enjoyable.

Thank you for shopping at Ida Lundberg. We are delighted to have you as our customer.